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Dear Customer,

Thank you very much for your recent purchase of the Ohuhu 75 ft Expandable Garden Hose.[ ] from Ohuhu Direct on Amazon. We hope you enjoy using it, and thought the following FAQs might be helpful:


1.  Leaking Problems

Leaking between the connector and the sprayer:
The leaking problems of this kind mostly can be resolved by replacing the gasket to keep a tighter connection. Please get back to us and we will send out free replacement gaskets to you ASAP.

B. Leaking from the brass end:
This kind of leaking problem is caused by the latex inner tube was worn, which can be resolved by cutting off the worn part. Please see the following picture for reference.

2. Correct ways to maintain the hose:

Do not run hot water through the hose.

B. Drain your hose when you are not using it and keep it in shaded place as much as possible in the summer.

C. Protect your hose from harsh winter by storing it indoors. Make sure to drain the hose completely before storing as any remaining water in the hose can freeze or damage the hose.

D. Do not stretch or expand this hose when it is empty.

E. Please do not leave the hose charged after you switch off the valve on the brass connector, which would damage the latex and may cause a burst. Please keep the hose empty when not in use.


If there are any further questions, please feel free to reply to this message at any time. We shall do our best to quickly solve any problems.

Wish you a great day ahead!
Ohuhu Customer Satisfaction Team